or apply directly on Lyft's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 27 days Lyft's roles stay open a median of 43 days
- Reposted
- No
- Salary listed
- Yes 62% of Lyft's roles list one
- Ghost-job risk at Lyft
- high 80 stale, 4 reposted of 171 open
- Hiring momentum
- 267 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Lyft's own greenhouse board since 2026-08-03. Full hiring picture for Lyft.
About this role
The Quality Assessment Claims Specialist at Lyft is responsible for auditing the quality of claims intake and customer interactions to ensure compliance and accuracy. This role involves conducting structured quality reviews, scoring interactions, delivering feedback, and identifying coaching opportunities. The specialist will also track QA trends and support special projects related to claims operations.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Lyft as an employer.
What you need
- 2+ years experience in claims processing, customer support, or a related operations role
- Strong working knowledge of claims intake processes, documentation standards, and relevant compliance requirements
- Excellent listening, written, and verbal communication skills
- High attention to detail and consistency
- Ability to work independently while staying calibrated with a broader QA/reviewer team
- Comfortable with data tracking/reporting tools
Nice to have
- Prior claims/insurance or contact-center QA experience
What you get
- Great medical, dental, and vision insurance options
- Mental health benefits
- Family building benefits
- Child care and pet benefits
- 401(k) plan with company match
- Discretionary paid time off for salaried team members
Worth weighing
- The role is fully remote but candidates must be based in the Nashville metro area.
- No specific salary figure provided beyond the range; compensation may vary based on qualifications and experience.
Summarised from Lyft's posting. Read the full original.
Listed by Lyft on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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