or apply directly on Luma Health's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 14 days Luma Health's roles stay open a median of 17 days
- Reposted
- No
- Salary listed
- No 50% of Luma Health's roles list one
- Ghost-job risk at Luma Health
- low 0 stale, 0 reposted of 2 open
- Hiring momentum
- 3 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Luma Health's own greenhouse board since 2026-08-03. Full hiring picture for Luma Health.
About this role
As a Senior Customer Success Executive at Luma Health, you will manage relationships with strategic healthcare clients, ensuring they receive maximum value from the company's products and services. Your role involves onboarding new customers, driving product adoption, and developing customer success strategies while collaborating with internal teams to address client needs and concerns.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Luma Health as an employer.
What you need
- 5+ years of relevant work experience in customer success or account management
- SaaS experience preferred
- Excellent project management skills
- Exceptional written and verbal communication skills
- Proven success in building trust and driving results for a broad range of stakeholders
- Ability to quickly identify underlying drivers of problems and execute solutions
Nice to have
- Healthcare, EMR, EHR Consulting, or Product Management experience
- Process building experience
- Upsell experience
What you get
- Competitive Health Benefits covering 99% of employee and 85% of dependent premium costs
- Work Life Balance
- Flexible Time Off
- Wellness Programs
- Discounted Perks
- 401(k) and Company Equity
Worth weighing
- No specific mention of remote work policies beyond location
- The role involves managing high-value clients which may require significant time and effort
- The position is in a fast-paced startup environment which may present challenges
Summarised from Luma Health's posting. Read the full original.
Listed by Luma Health on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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