or apply directly on Lucid Software's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 82 days Lucid Software's roles stay open a median of 82 days
- Reposted
- No
- Salary listed
- No 0% of Lucid Software's roles list one
- Ghost-job risk at Lucid Software
- high 32 stale, 4 reposted of 32 open
- Hiring momentum
- 50 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-24
Measured from postings appearing on and disappearing from Lucid Software's own greenhouse board since 2026-08-03. Full hiring picture for Lucid Software.
About this role
As a Product Support Specialist at Lucid Software, you will interact directly with customers to resolve technical issues and enhance user experience. Your role involves managing user relationships, developing support content, and collaborating with various teams to improve product offerings. You will also engage with the user community and help launch new products, ensuring that customer feedback is integrated into future developments.
- benefits
- 1/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Lucid Software as an employer.
What you need
- 2 years practical work experience and/or a Bachelor's degree with strong academic performance
- A strong sense of personal ownership and responsibility
- Ability to work independently, cross-functionally, and on multiple initiatives at the same time with a proven record of driving results
- Ability to translate complex technical ideas into simple, easy to understand content
- Strong written and verbal communication skills (both internally and externally)
- Excellent analytical capabilities and problem-solving skills combined with sound business judgment in a fast-paced environment with evolving priorities
Nice to have
- Experience optimizing systems and driving improvements
- Basic Project Management experience
- Teaching or mentoring experience
- A strong understanding of user experience principles
- Technical aptitude and troubleshooting skills
Worth weighing
- Hybrid work model requires in-person collaboration two days a week in South Jordan, UT
- Role involves a significant amount of customer interaction and community management
- No salary or specific benefits listed in the posting
Summarised from Lucid Software's posting. Read the full original.
Listed by Lucid Software on their greenhouse job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.
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