Player Protection Analyst
LiveScore Group · Stoke-On-Trent, England, United Kingdom
Posted about a month ago
or apply directly on LiveScore Group 's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 31 days LiveScore Group 's roles stay open a median of 43 days
- Reposted
- No
- Salary listed
- No 0% of LiveScore Group 's roles list one
- Ghost-job risk at LiveScore Group
- high 6 stale, 1 reposted of 13 open
- Hiring momentum
- 23 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from LiveScore Group 's own greenhouse board since 2026-08-03. Full hiring picture for LiveScore Group .
About this role
The Player Protection Analyst is responsible for reviewing customer accounts for signs of harm and managing risks associated with gambling activities. This role involves direct communication with customers through phone calls, emails, and live chats to provide guidance on safer gambling practices. The analyst will assess customer behavior, document interactions, and implement interventions as needed to ensure player protection.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of LiveScore Group as an employer.
What you need
- Experience in customer service, particularly handling sensitive conversations
- Strong communication skills, both verbal and written
- Robust investigative and analytical skills
- Ability to manage competing workloads and meet tight deadlines
- Empathy and confidence in managing sensitive situations
- Strong organizational skills and attention to detail
What you get
- Company Performance bonus
- Hybrid working for all staff with flexible working opportunities
- Private Healthcare scheme + Employee Enhanced Assistance
- Enhanced Family Leave - Maternity, Shared Parental & Adoption Leave: up to 6 months at full pay and 6 months at half pay. Paternity leave: up to 4 weeks at full pay
- Subsidised gym membership
- Life Assurance (x3 salary)
Worth weighing
- Office-based for the first 4 months before hybrid working is available
- Shifts include weekends and can be demanding, though lighter weeks are structured in
- No specific mention of career advancement opportunities or training beyond initial probation period
Summarised from LiveScore Group 's posting. Read the full original.
Listed by LiveScore Group on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
More roles at LiveScore Group
- Payments and Fraud Operations Analyst - Night ShiftGibraltar, Cádiz, Gibraltar
- Infrastructure EngineerCape Town, Western Cape, South Africa
- Senior CRM ExecutiveLondon, England, United Kingdom
- Senior Data EngineerLondon, England, United Kingdom