Director, Customer Marketing
Keyfactor, Inc. · United States; Remote or Canada
Posted about a month ago
or apply directly on Keyfactor, Inc.'s site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 43 days Keyfactor, Inc.'s roles stay open a median of 22 days
- Reposted
- No
- Salary listed
- No 0% of Keyfactor, Inc.'s roles list one
- Ghost-job risk at Keyfactor, Inc.
- high 25 stale, 0 reposted of 54 open
- Hiring momentum
- 64 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-23
Measured from postings appearing on and disappearing from Keyfactor, Inc.'s own greenhouse board since 2026-08-03. Full hiring picture for Keyfactor, Inc..
About this role
The Director of Customer Marketing at Keyfactor will lead initiatives to enhance customer engagement and growth across the company's existing customer base. This role involves developing strategies for customer adoption, retention, and advocacy, while collaborating with various teams such as Customer Success and Sales. The director will also oversee community engagement and customer advisory boards, ensuring that customer insights inform product development and marketing strategies.
- benefits
- 5/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Keyfactor, Inc. as an employer.
What you need
- 8+ years in B2B enterprise marketing
- Significant leadership of customer marketing, lifecycle, advocacy, or community programs
- Proven success building retention and expansion programs
- Experience with customer advisory boards and flagship customer events
- Track record building advocacy, reference, and referral programs
- Strong command of CRM and marketing automation data
Nice to have
- Experience in cybersecurity or enterprise infrastructure software
What you get
- Second Fridays (company-wide day off on the second Friday of every month)
- Comprehensive benefit coverage globally
- Paid Parental Leave
- Competitive time off globally
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees
- DIVERSE Commitment for inclusivity and diversity
Worth weighing
- No specific salary listed, only that it will be commensurate with experience
- Role involves significant cross-functional collaboration, which may require strong interpersonal skills
- The position is remote, which may affect team dynamics and communication
Summarised from Keyfactor, Inc.'s posting. Read the full original.
Listed by Keyfactor, Inc. on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.
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