or apply directly on JCDecaux Australia's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 8 days JCDecaux Australia's roles stay open a median of 29 days
- Reposted
- No
- Salary listed
- No 0% of JCDecaux Australia's roles list one
- Ghost-job risk at JCDecaux Australia
- high 6 stale, 1 reposted of 14 open
- Hiring momentum
- 22 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from JCDecaux Australia's own greenhouse board since 2026-08-03. Full hiring picture for JCDecaux Australia.
About this role
As an End User Support specialist, you will be the first point of contact for IT service requests, providing basic technical assistance and logging incidents. Your role involves troubleshooting common hardware and software issues, escalating complex problems, and contributing to IT documentation. This position is customer-facing and requires a passion for technology and problem-solving.
- benefits
- 4/5
- freshness
- 5/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of JCDecaux Australia as an employer.
What you need
- Strong commitment to providing a positive, empathetic and patient customer experience
- Excellent verbal and written communication skills
- Familiarity with Windows and/or macOS operating systems
- Strong analytical skills with a logical approach to diagnosing issues
- Ability to multitask and prioritise a busy queue of incoming requests
Nice to have
- Previous experience in a customer service or call centre environment
- An IT-related diploma, certificate, or currently pursuing an IT degree
- Familiarity with IT ticketing or ITSM software
What you get
- Opportunity to get an additional week of annual leave after your first year (25 days)
- Volunteer leave and dedicated celebration and wellness days
- Participation in our bonus or OTE programs
- Access to comprehensive training and development opportunities
- Parental leave and market-leading fertility leave
- Fully supported hybrid working arrangements
Worth weighing
- Role involves basic troubleshooting, which may limit exposure to advanced IT skills
- Customer-facing role requires strong interpersonal skills
- No specific salary information provided
Summarised from JCDecaux Australia's posting. Read the full original.
Listed by JCDecaux Australia on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
More roles at JCDecaux Australia
- Application DeveloperSydney
- Campaign Delivery ExecutiveSydney, Melbourne
- Head of WHSEQSydney
- Finishing OperatorGSP Prestons
- Sales CoordinatorMelbourne
- Learning & Development AdvisorSydney
- Senior Project ManagerSydney