or apply directly on Ivalua's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 28 days Ivalua's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of Ivalua's roles list one
- Ghost-job risk at Ivalua
- high 28 stale, 3 reposted of 45 open
- Hiring momentum
- 66 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Ivalua's own greenhouse board since 2026-08-03. Full hiring picture for Ivalua.
About this role
As a Customer Application Engineer at Ivalua, you will manage customer relationships and provide technical support for the Ivalua procurement solutions. Your responsibilities include troubleshooting, application performance tuning, and ensuring customer satisfaction through regular meetings and follow-ups. You will also analyze customer needs, prepare for upgrades, and participate in training and workshops.
- benefits
- 2/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Ivalua as an employer.
What you need
- Minimum 4 years of experience on L3/L4 Software Product Technical Support Process
- Experience as a developer in object-oriented language (ideally C#)
- Mastery of SQL (writing and optimizing queries)
- Experience in technical support and customer management
- Excellent written and verbal communication skills
- Strong autonomy and good management of priorities
Nice to have
- Preferred University degree in BE/BTech or Masters degree in Computer Engineering, Computer science, or a closely related field
- Experience working on AI - Claude Code
- Experience in the procurement domain
What you get
- Hybrid working model (3 days in the office per week)
- Snacks and weekly lunches in the office
- Exceptional training and career development program
- Regular social events, competitive outings, team running events, and musical activities
Worth weighing
- No salary listed
- Role involves technical support which may not be as innovative as development roles
- Customer relationship management skills development may vary based on account assignments
Summarised from Ivalua's posting. Read the full original.
Listed by Ivalua on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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