InStride Health

Manager of IT Operations

InStride Health · Remote, US

Posted 16 days ago

or apply directly on InStride Health's site. We never take the application ourselves.

Is this posting real?

This role has been open
16 days
InStride Health's roles stay open a median of 30 days
Reposted
No
Salary listed
No
38% of InStride Health's roles list one
Ghost-job risk at InStride Health
moderate
3 stale, 0 reposted of 16 open
Hiring momentum
34 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from InStride Health's own greenhouse board since 2026-08-03. Full hiring picture for InStride Health.

About this role

The Manager of IT Operations at InStride Health will oversee the IT team's operational structure, including sprint planning and ticket management, while directly managing a team of IT support specialists. This role involves technical leadership, automation of manual processes, and ensuring compliance with operational standards in a remote setting. The manager will also be responsible for enterprise identity management, cloud collaboration administration, and cross-functional partnerships to streamline IT operations.

Our read on this posting3.0out of 5
benefits
3/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of InStride Health as an employer.

What you need

  • 5+ years of progressive experience in IT operations and systems administration
  • Direct people-management experience supervising, developing, and mentoring technical or support staff
  • Deep technical mastery of enterprise identity administration, including RBAC design, SSO/SCIM integrations, and provisioning workflow automation
  • Strong hands-on experience managing macOS fleets (~400 endpoints) using MDM and cloud collaboration platforms
  • Proven track record of building operational reporting dashboards and structuring data into actionable metrics for leadership
  • Capable of operating within regulated healthcare or compliance environments (HIPAA, SOC 2)

Nice to have

  • Experience or familiarity administering cloud telephony (Zoom Phone IVR/queues), Jira Service Management, or CRM tools (Zoho)
  • Practical experience applying AI tools to operational workflows within a secure, compliant environment
  • Direct experience with Iru (Kandji) and Google Workspace

What you get

  • Generous benefits package (401k with match, Flexible PTO, paid holidays, paid service days, 4 week paid sabbatical, 12 week paid parental leave, health benefits starting on your first day)
  • Opportunity to join a mission-driven company that is changing the landscape of pediatric mental health treatment
  • Chance to make a far-reaching impact by helping children and families access desperately-needed, evidence-based care
  • Opportunity to work with talented and experienced team members
  • Fully virtual: work from the comfort of your home with periodic in-person retreats

Worth weighing

  • No specific mention of the technology stack beyond IAM and cloud collaboration tools
  • Role involves significant management responsibilities, which may limit hands-on technical work
  • Salary range provided, but actual starting salary is individualized and may vary based on factors

Summarised from InStride Health's posting. Read the full original.

Listed by InStride Health on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at InStride Health

All 16 open roles at InStride Health

Apply to a Manager of IT Operations position at InStride Health - Jobs near me at Remote, US