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IANS

Client Services Specialist

IANS · Boston

Posted 16 days ago

or apply directly on IANS's site. We never take the application ourselves.

Is this posting real?

This role has been open
16 days
IANS's roles stay open a median of 45 days
Reposted
No
Salary listed
No
58% of IANS's roles list one
Ghost-job risk at IANS
high
7 stale, 1 reposted of 12 open
Hiring momentum
18 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from IANS's own greenhouse board since 2026-08-03. Full hiring picture for IANS.

About this role

The Client Services Specialist (CSS) role focuses on providing customer service and operational support in the Information Security sector. Daily tasks include hosting client calls, managing inquiries, coordinating with internal teams, and ensuring high client satisfaction. This position is ideal for recent graduates or those looking to transition into the field, offering opportunities for career growth within the company.

Our read on this posting2.8out of 5
benefits
2/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of IANS as an employer.

What you need

  • Strong competency in customer empathy and desire to help people
  • Effective communication and presentation skills to both internal and external audiences
  • Ability to adapt/respond to different types of customer challenges while influencing outcomes
  • Ability to work autonomously in a fast-paced environment
  • Problem-solving skills with effective time management and attention to detail
  • Team player who displays initiative, passion, and positivity

Nice to have

  • Bachelor’s Degree preferred
  • History of extracurricular activities such as sports, student government, leadership roles, part-time or full-time work

What you get

  • $50,000 + bonus
  • Remote work option for those local to Boston, MA
  • Opportunity to gain customer-facing skills and grow career at IANS

Worth weighing

  • No specific mention of technical skills or tools used beyond Salesforce
  • Role may involve high-pressure situations due to fast-paced environment
  • Limited information on long-term career progression beyond initial role

Summarised from IANS's posting. Read the full original.

Listed by IANS on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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