Associate Director, Client Success
Hello Heart · Remote US
Posted about a month ago · $160,000-$195,000
or apply directly on Hello Heart's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 30 days Hello Heart's roles stay open a median of 31 days
- Reposted
- No
- Salary listed
- Yes 69% of Hello Heart's roles list one
- Ghost-job risk at Hello Heart
- moderate 4 stale, 1 reposted of 13 open
- Hiring momentum
- 25 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Hello Heart's own greenhouse board since 2026-08-03. Full hiring picture for Hello Heart.
About this role
The Associate Director, Client Success at Hello Heart will lead relationships with public sector healthcare clients, focusing on driving retention, revenue growth, and adoption of their AI-driven heart health platform. This role involves strategic account management, engaging with executive stakeholders, and collaborating cross-functionally to ensure client success and meaningful outcomes.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Hello Heart as an employer.
What you need
- 7+ years of experience in enterprise sales, strategic account management, client success, or management consulting
- Proven experience managing complex, high-value health care accounts, preferably across public sector or other regulated environments
- Strong experience engaging, advising, and influencing C-level health care stakeholders
- Deep understanding of health systems, payers, public sector health care ecosystems, procurement processes, and renewal cycles
- Strong strategic thinking, account planning, revenue ownership, and business review capabilities
- Excellent communication, negotiation, executive presence, and stakeholder management skills
Nice to have
- Master of Business Administration, Master of Public Health, or equivalent advanced degree preferred
- Demonstrated fluency using AI tools and agents to execute workflows, analyze information, improve productivity, and independently evaluate and refine outputs
What you get
- The US base salary range for this full-time position is $160,000-$195,000
- Positive, diverse, and supportive culture
Worth weighing
- Travel up to 40% to support client engagement and strategic account growth
- No mention of equity or additional benefits beyond salary
- Role involves navigating complex accounts and influencing senior stakeholders, which may require significant interpersonal skills
Summarised from Hello Heart's posting. Read the full original.
Listed by Hello Heart on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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