or apply directly on Guild's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 1 day Guild's roles stay open a median of 25 days
- Reposted
- No
- Salary listed
- Yes 100% of Guild's roles list one
- Ghost-job risk at Guild
- moderate 2 stale, 0 reposted of 7 open
- Hiring momentum
- 16 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-26
Measured from postings appearing on and disappearing from Guild's own greenhouse board since 2026-08-03. Full hiring picture for Guild.
About this role
The Manager, Enablement at Guild will lead the strategic development and daily operations of the Member-Facing Enablement organization, focusing on Knowledge Management, Training, Quality Assurance, and Workforce Management. This role involves managing a team, overseeing multi-lane programs, and ensuring the effectiveness of enablement functions to enhance the experience of member-facing teams. Responsibilities include performance management, initiative health checks, and process improvements to drive efficiency and accuracy.
- benefits
- 4/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Guild as an employer.
What you need
- At least three years of direct people-management experience in enablement, training, knowledge management, quality assurance, or operations strategy.
- Experience leading complex, cross-functional programs from intake through rollout and measurement.
- Ability to manage multiple initiatives independently and effectively through ambiguity and change.
- Proficiency in using data to diagnose performance issues and adjust team focus accordingly.
- Understanding of complex member- or customer-facing systems and translating them into practical priorities.
Nice to have
- Experience managing senior individual contributors or business process owners across multiple disciplines.
- Familiarity with AI-enabled content or process automation and sponsoring tooling changes.
- Experience building or maintaining metrics and scorecards for team health and impact.
- Familiarity with tools such as Guru, Zenarate, Assembled, Salesforce, Looker, and Asana or Jira.
What you get
- Access to low-cost, high-quality health care options through Collective Health and Kaiser.
- Access to a 401k to help save for the future.
- Vacation policy to rest and recharge.
- 8 days of fully-paid sick leave.
- Family-friendly benefits including 12 weeks of parental leave for non-birthing parents and 18-20 weeks for birthing parents.
- Well-rounded wellness benefits including mental health resources and financial wellbeing support services.
Worth weighing
- No specific mention of remote work flexibility for this role, though some roles allow it.
- Salary range provided is broad, which may indicate variability based on experience or negotiation.
- The role requires managing multiple concurrent initiatives, which may lead to a high-pressure environment.
Summarised from Guild's posting. Read the full original.
Listed by Guild on their greenhouse job board, last confirmed open on 2026-09-26. PitchMeAI is not the employer.
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