or apply directly on Growe Talents's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 13 days Growe Talents's roles stay open a median of 35 days
- Reposted
- No
- Salary listed
- No 0% of Growe Talents's roles list one
- Ghost-job risk at Growe Talents
- high 20 stale, 1 reposted of 51 open
- Hiring momentum
- 93 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Growe Talents's own greenhouse board since 2026-08-03. Full hiring picture for Growe Talents.
About this role
The VIP Customer Support role at Growe involves providing personalized support to high-value clients in the iGaming and Entertainment sectors. You will analyze communications from VIP agents, handle inquiries and escalations, and maintain strong relationships with clients while meeting performance KPIs. The position requires flexibility in scheduling, including night shifts, to ensure 24/7 support.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Growe Talents as an employer.
What you need
- Previous experience in customer support
- Ability to analyze chats and emails
- Strong communication skills
- Flexibility to work varying schedules including night shifts
- Ability to meet KPIs related to response time, customer satisfaction, and retention
Nice to have
- Experience in the gambling industry
- Experience working with VIP customers or high-value clients
- Active and proactive personality
- Open-mindedness and readiness for new challenges
What you get
- Health & Wellness Focus
- Global Medical Coverage
- Growth Opportunities
- Benefits Programs (compensation for the gym/stomatology/psychological service & etc.)
- Performance-Driven Rewards
- Dynamic Work Environment
Worth weighing
- 24/7 support required, including night shifts
- Experience in gambling industry preferred but not mandatory
- Role involves handling escalations which may be stressful
Summarised from Growe Talents's posting. Read the full original.
Listed by Growe Talents on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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