or apply directly on Gigs's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 29 days Gigs's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 33% of Gigs's roles list one
- Ghost-job risk at Gigs
- high 32 stale, 0 reposted of 45 open
- Hiring momentum
- 52 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Gigs's own greenhouse board since 2026-08-03. Full hiring picture for Gigs.
About this role
As a Technical Support Engineer at Gigs, you will be the technical anchor for support operations, managing a healthy ticket queue and resolving complex connectivity challenges. Your role involves troubleshooting issues, mentoring Tier 1 support, translating technical findings for customers, and advocating for product improvements based on support insights. You will work closely with both customers and internal teams to ensure seamless connectivity through the Gigs platform.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Gigs as an employer.
What you need
- 2-3 years of experience in a technical role with customer-facing components
- Comfortable using tools like Postman to debug APIs
- Understanding of core technical concepts (Webhooks, REST, request tracing)
- Strong communication skills combined with a technical background
- Ability to prioritize urgent requests and internal projects independently
What you get
- Competitive compensation
- Stock options
- Stipends for home office or work setup
- Budget for learning and development
- Free phone and international data plan
Worth weighing
- Salary range is specified as $150000 - $180000 USD
- Role requires in-person collaboration with some remote flexibility
- Expect regular time in one of the hubs and occasional travel for team workshops and meetings
Summarised from Gigs's posting. Read the full original.
Listed by Gigs on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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