PitchMeAI Jobs
Freenow by Lyft

Senior IT Technical Support Specialist (m/f/d)

Freenow by Lyft · London, England, United Kingdom

Posted 9 days ago

or apply directly on Freenow by Lyft's site. We never take the application ourselves.

Is this posting real?

This role has been open
9 days
Freenow by Lyft's roles stay open a median of 36 days
Reposted
No
Salary listed
No
0% of Freenow by Lyft's roles list one
Ghost-job risk at Freenow by Lyft
high
25 stale, 5 reposted of 54 open
Hiring momentum
90 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Freenow by Lyft's own greenhouse board since 2026-08-03. Full hiring picture for Freenow by Lyft.

About this role

As a Senior IT Technical Support Specialist, you will provide Level 1 and 2 support to employees and the Autonomous Vehicle operation in London. Your role will involve troubleshooting complex issues across SaaS applications, managing network connectivity, and implementing automation workflows. You'll collaborate with various teams to enhance IT services and optimize processes, ensuring effective communication between technical and non-technical users.

Our read on this posting3.4out of 5
benefits
5/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Freenow by Lyft as an employer.

What you need

  • 3 to 5+ years of experience in an IT Service Desk role within a SaaS or fast-paced startup/hyper-growth environment
  • Experience with JIRA and Confluence for ticket tracking and process improvement
  • Experience with Identity Providers such as Okta, Azure AD, OneLogin, and Active Directory
  • Proficiency in managing and troubleshooting Google Workspace and core SaaS platforms
  • Experience with MDM solutions for managing macOS, Windows, and iOS devices
  • Working familiarity with network architecture and troubleshooting (WAN/LAN/Wi-Fi, VPN, routing)

What you get

  • Flexible working arrangements
  • LinkedIn Learning
  • Sabbatical & special leave policies
  • WeRoad partnership
  • Birthday, 24th + 31st December off
  • Short term EU work policy

Worth weighing

  • No salary listed
  • Focus on automation and scripting may require a strong technical background
  • Role involves significant cross-team collaboration which may require adaptability

Summarised from Freenow by Lyft's posting. Read the full original.

Listed by Freenow by Lyft on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at Freenow by Lyft

All 54 open roles at Freenow by Lyft →