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FreedomCare

Care Specialist I (St. Charles, MO/Hybrid 4 days remote, 1 day in office)

FreedomCare · St. Charles, MO

Posted 13 days ago

or apply directly on FreedomCare's site. We never take the application ourselves.

Is this posting real?

This role has been open
13 days
FreedomCare's roles stay open a median of 45 days
Reposted
No
Salary listed
No
3% of FreedomCare's roles list one
Ghost-job risk at FreedomCare
high
64 stale, 1 reposted of 116 open
Hiring momentum
155 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from FreedomCare's own greenhouse board since 2026-08-03. Full hiring picture for FreedomCare.

About this role

As a Care Specialist I at FreedomCare, you will provide empathetic customer service to patients and caregivers navigating their home care journey. Your daily tasks will include managing high-volume inbound calls, addressing inquiries related to care requests, and ensuring a positive experience through effective communication and problem resolution. You will also handle data entry and follow up on time-sensitive issues while adhering to performance metrics in a contact center environment.

Our read on this posting3.4out of 5
benefits
5/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of FreedomCare as an employer.

What you need

  • Previous experience in a Customer Service environment
  • High-volume inbound call center or contact center environment (at least 2 years)
  • Experience with CRMs or Workforce Technology – Salesforce, Medflyt, and Verint (preferable)
  • Passion for providing a high level of customer service, including the ability to show empathy, active listening and patience
  • Ability to organize, set priorities and manage time effectively
  • Strong verbal and written communication skills, demonstrating active listening and adaptability to different personality types

Nice to have

  • 3+ years of relevant experience in a healthcare call center or contact center environment
  • Healthcare/startup experience (preferable)
  • Bilingual in Spanish, Creole, or other languages is a plus
  • Some additional experience in HR service center is preferred
  • 2 years of hands-on experience with seniors

What you get

  • 401k
  • health insurance
  • dental insurance
  • vision insurance
  • life insurance
  • PTO

Worth weighing

  • 1 day in office, 4 remote days
  • weekends off
  • base pay range is between $19.15 and $23.00 an hour
  • compensation decisions depend on various factors including skill set and experience

Summarised from FreedomCare's posting. Read the full original.

Listed by FreedomCare on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at FreedomCare

All 116 open roles at FreedomCare →

Apply to a Care Specialist I (St. Charles, MO/Hybrid 4 days remote, 1 day in office) position at FreedomCare