or apply directly on Firstup's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 26 days Firstup's roles stay open a median of 44 days
- Reposted
- Yes taken down and listed again at least once
- Salary listed
- No 20% of Firstup's roles list one
- Ghost-job risk at Firstup
- low 0 stale, 2 reposted of 10 open
- Hiring momentum
- 17 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Firstup's own lever board since 2026-08-04. Full hiring picture for Firstup.
About this role
The Technical Support Engineer at Firstup will handle customer inquiries, manage incidents, and oversee bug and feature requests. This role involves addressing support cases of low to moderate complexity while prioritizing tasks independently. The position is remote and focuses on enhancing the employee experience through effective communication solutions.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Firstup as an employer.
What you need
- Ability to manage customer questions and incidents
- Experience with bug and feature request management
- Capability to handle support cases of low to moderate complexity
- Strong prioritization skills
What you get
- Excellent PTO program
- Great health benefits
- Casual and friendly work environment
- Remote work
- Supportive leadership team focused on personal and professional growth
Worth weighing
- Role involves handling low to moderate complexity cases, which may limit exposure to more advanced technical challenges
- The environment is described as rapidly changing and ambiguous, which may require adaptability
Summarised from Firstup's posting. Read the full original.
Listed by Firstup on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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