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First National Bank of America

Bilingual Customer Service Supervisor

First National Bank of America · Lansing, Michigan

Posted 26 days ago

or apply directly on First National Bank of America's site. We never take the application ourselves.

Is this posting real?

This role has been open
26 days
First National Bank of America's roles stay open a median of 42 days
Reposted
No
Salary listed
No
0% of First National Bank of America's roles list one
Ghost-job risk at First National Bank of America
high
9 stale, 0 reposted of 22 open
Hiring momentum
28 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from First National Bank of America's own greenhouse board since 2026-08-03. Full hiring picture for First National Bank of America.

About this role

The Bilingual Customer Service Supervisor at First National Bank of America is responsible for leading the Customer Service Department, ensuring high-quality service delivery, and motivating staff. Daily tasks include responding to customer inquiries, managing employee schedules, overseeing hiring and training, and implementing new processes and policies. The role requires a proactive approach to problem-solving and effective communication in both English and Spanish.

Our read on this posting3.2out of 5
benefits
4/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of First National Bank of America as an employer.

What you need

  • Exceptional verbal communication skills in English and Spanish
  • Proven experience working effectively in a fast-paced environment
  • Strong self-management and prioritizing capabilities
  • Demonstrate patience and active listening skills
  • Working knowledge of Microsoft Excel, Word, and general computer skills

Nice to have

  • Prior management experience with demonstrable leadership success
  • Innovative thinking with ability to share and implement new ideas

What you get

  • Medical – Multiple plans to choose from including HSA and traditional. Premiums as low as $0.00
  • Dental – Premiums as low as $0.00
  • Vision – Low premium Plan
  • Discounted childcare
  • Pet Insurance
  • Paid Time Off (PTO)

Worth weighing

  • No specific salary listed
  • Full-time hours are Monday through Friday, 8 a.m. – 6 p.m.
  • Role involves leading without additional supervision, which may require strong self-motivation

Summarised from First National Bank of America's posting. Read the full original.

Listed by First National Bank of America on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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