or apply directly on Fin's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 82 days Fin's roles stay open a median of 82 days
- Reposted
- No
- Salary listed
- No 28% of Fin's roles list one
- Ghost-job risk at Fin
- high 130 stale, 0 reposted of 130 open
- Hiring momentum
- 162 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-24
Measured from postings appearing on and disappearing from Fin's own greenhouse board since 2026-08-03. Full hiring picture for Fin.
About this role
As a Technical Support Engineer at Fin, you will play a crucial role in helping customers integrate the AI product, Fin, into their systems while diagnosing and resolving technical issues. This hands-on position involves direct communication with customers, collaborating with product teams, and ensuring a seamless user experience. You will also contribute to improving processes and tools to enhance support efficiency and effectiveness.
- benefits
- 1/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Fin as an employer.
What you need
- 1-2 years of technical support experience
- Understanding of Web dev basics (HTML, Javascript, CSS), Git, Ruby, Rails, APIs
- Understanding of REST API, SDKs & Webhooks
- Solid understanding of tech fundamentals + modern day tools (Slack, Chrome, Coda, Asana, etc.)
- Strong customer focus (excels at + enjoys helping customers)
- Strong communication skills (ability to question, clarify, empathize, use appropriate tone + language, personable)
Nice to have
- Completion of technical coding bootcamps, programs, courses, etc.
- Previous experience working in a troubleshooting environment
- Understanding code syntax or use of specifically supported frameworks
- Experience configuring our supported iOS/Android Plugins (mobile SDKs)
- Familiarity with native mobile development.
Worth weighing
- No specific salary or compensation details provided
- The role is not intended as a springboard into other areas or jobs at Fin, which may limit career mobility
- Hybrid work model requires being in the office at least three days a week, which may not suit all candidates.
Summarised from Fin's posting. Read the full original.
Listed by Fin on their greenhouse job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.
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