Fin

Senior Engineering Manager, Customer Agent

Fin · London, England

Posted about 3 months ago

or apply directly on Fin's site. We never take the application ourselves.

Is this posting real?

This role has been open
82 days
Fin's roles stay open a median of 82 days
Reposted
No
Salary listed
No
28% of Fin's roles list one
Ghost-job risk at Fin
high
130 stale, 0 reposted of 130 open
Hiring momentum
162 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-24

Measured from postings appearing on and disappearing from Fin's own greenhouse board since 2026-08-03. Full hiring picture for Fin.

About this role

The Senior Engineering Manager for Customer Agent at Fin will lead the development of an AI agent that enhances customer experiences across various domains such as support, sales, and ecommerce. This role involves managing teams, driving product direction in ambiguous environments, and collaborating closely with cross-functional partners to ensure a seamless customer experience. The manager will also be responsible for developing engineering talent and making strategic decisions to optimize team performance and product outcomes.

Our read on this posting2.0out of 5
benefits
1/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Fin as an employer.

What you need

  • Exceptional people leadership skills
  • Action-oriented mindset
  • Product-minded approach
  • Comfortable operating in early product formation
  • Strong product engineering instincts
  • AI fluency

Worth weighing

  • No specific salary information provided
  • Role involves managing in ambiguous spaces
  • Requires a balance of leadership and hands-on technical involvement
  • Fast-paced environment with startup-like pressures

Summarised from Fin's posting. Read the full original.

Listed by Fin on their greenhouse job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.

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