or apply directly on Fin's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 82 days Fin's roles stay open a median of 82 days
- Reposted
- No
- Salary listed
- No 28% of Fin's roles list one
- Ghost-job risk at Fin
- high 130 stale, 0 reposted of 130 open
- Hiring momentum
- 162 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-24
Measured from postings appearing on and disappearing from Fin's own greenhouse board since 2026-08-03. Full hiring picture for Fin.
About this role
As a Senior AI Deployment Consultant, you will lead complex customer deployments of Intercom's AI-powered customer service platform, Fin. Your role involves project management, technical configuration, and acting as a trusted advisor to ensure customers achieve value quickly. You will collaborate with various teams to design deployment strategies and track key metrics to ensure successful outcomes.
- benefits
- 1/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Fin as an employer.
What you need
- 6+ years of experience in customer-facing implementation, deployment, or professional services roles, ideally within SaaS or AI technology companies
- Proven success managing large, complex projects with multiple stakeholders and workstreams
- Strong technical aptitude — comfortable configuring software platforms and discussing integrations, APIs, and data flows
- Excellent project management skills with a structured, proactive, and detail-oriented approach
- Exceptional communication and relationship-building skills, capable of influencing both executives and technical stakeholders
- Analytical mindset with strong problem-solving, prioritisation, and decision-making skills
Nice to have
- Experience implementing or configuring platforms like Intercom, Zendesk, Salesforce, or similar customer experience tools.
Worth weighing
- No specific salary or compensation details provided.
- Hybrid working policy requires being in the office at least three days per week.
- The role involves significant customer interaction and project management, which may require flexibility in hours.
- The company emphasizes a non-political work culture, which may appeal to some candidates but not others.
Summarised from Fin's posting. Read the full original.
Listed by Fin on their greenhouse job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.
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