or apply directly on Fin's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 23 days Fin's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 28% of Fin's roles list one
- Ghost-job risk at Fin
- high 94 stale, 0 reposted of 130 open
- Hiring momentum
- 162 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Fin's own greenhouse board since 2026-08-03. Full hiring picture for Fin.
About this role
As a Customer Success Manager at Fin, you will work closely with high-value customers, particularly at the C-suite level, to ensure they derive maximum value from their investment in Fin's AI solutions. Your role involves developing strong relationships, guiding customers through their journey, and implementing strategies to drive product adoption and mitigate churn. You will also collaborate with internal teams to create customer success plans and identify growth opportunities.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Fin as an employer.
What you need
- 8+ years of relevant work experience in a customer-facing customer success, account management or strategic consulting organization
- Experience with SaaS business models
- Ability to support strategic and complex enterprise customer needs resulting in Value Realization across global teams
- Experience establishing yourself as a trusted advisor with customer partners
- Experience using Success Plans to ensure goals are aligned from a business strategy perspective
- Ability to understand and communicate complex problems clearly and concisely
Worth weighing
- No specific salary or benefits listed
- Hybrid working policy requires in-office presence at least three days per week
- Focus on customer success in a fast-growing AI sector may involve high expectations and pressure
Summarised from Fin's posting. Read the full original.
Listed by Fin on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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