Fieldwire

Customer Success Manager

Fieldwire · Warsaw, Poland (Remote or Hybrid)

Posted 15 days ago

or apply directly on Fieldwire's site. We never take the application ourselves.

Is this posting real?

This role has been open
15 days
Fieldwire's roles stay open a median of 45 days
Reposted
No
Salary listed
No
13% of Fieldwire's roles list one
Ghost-job risk at Fieldwire
high
16 stale, 1 reposted of 24 open
Hiring momentum
34 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Fieldwire's own greenhouse board since 2026-08-03. Full hiring picture for Fieldwire.

About this role

As a Customer Success Manager at Fieldwire, you will be responsible for managing a portfolio of clients in the construction industry, helping them effectively utilize the Fieldwire platform. Your role will involve training clients, understanding their construction needs, and providing ongoing support to ensure their satisfaction and account expansion. You will also collaborate with the product team to relay customer feedback and troubleshoot any issues that arise.

Our read on this posting2.6out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Fieldwire as an employer.

What you need

  • 3+ years of professional construction experience, preferably with a combination of field and office management roles
  • Excellent presentation and communication skills
  • Fluency in English, Polish, and Czech or Slovak
  • Self-motivated and highly organized, with strong time management skills
  • Diplomacy and patience when working through customer issues
  • Comfortable communicating with anyone, from tradesmen to senior-level managers

Worth weighing

  • Role involves both remote and hybrid work options
  • Focus on customer engagement and satisfaction may require flexibility in hours
  • Emphasis on training and product expertise suggests a steep learning curve for new hires

Summarised from Fieldwire's posting. Read the full original.

Listed by Fieldwire on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at Fieldwire

All 24 open roles at Fieldwire