Manager - Customer Solutions Engineering
Fastly · Denver, CO; New York City, NY; San Francisco, CA
Posted about 2 months ago · $142,630 to $201,348
or apply directly on Fastly's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 55 days Fastly's roles stay open a median of 55 days
- Reposted
- No
- Salary listed
- Yes 67% of Fastly's roles list one
- Ghost-job risk at Fastly
- high 37 stale, 3 reposted of 49 open
- Hiring momentum
- 81 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-27
Measured from postings appearing on and disappearing from Fastly's own greenhouse board since 2026-08-03. Full hiring picture for Fastly.
About this role
As the Manager of Customer Solutions Engineering at Fastly, you will lead a team of Cloud Engineers focused on ensuring customer success for complex accounts. Your responsibilities include developing strategic directions, managing internal alignment, and maintaining relationships with stakeholders across various departments. You will also be involved in creating workflows and processes to enhance customer engagement and satisfaction.
- benefits
- 5/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Fastly as an employer.
What you need
- 8+ years Pre-Sales or Post-Sales experience in Sales Engineering, Web Development, Customer facing DevOps Engineer, Technical Account Management, Solutions Architect
- 2+ years of relevant experience leading people associated with technical management of client relationships
- Demonstrated experience and success in handling client relationships either on a primary or secondary basis
- Exceptional communication skills
- Detail-oriented and self-motivated leader with strong analytical skills
- Broad technical expertise including cloud and internet architecture
What you get
- Comprehensive benefits package including medical, dental, and vision insurance
- Family planning and mental health support
- Employee Assistance Program
- Insurance (Life, Disability, and Accident)
- Flexible Vacation policy
- Up to 18 days of accrued paid sick leave
Worth weighing
- No specific technologies or tools mentioned, which may affect clarity on the technical stack
- Role involves managing customer relationships which may require significant interpersonal skills and adaptability
Summarised from Fastly's posting. Read the full original.
Listed by Fastly on their greenhouse job board, last confirmed open on 2026-09-27. PitchMeAI is not the employer.
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