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Farfetch

Customer Service Advisor - Portuguese Speaker

Farfetch · BR São Paulo

Posted 12 days ago

or apply directly on Farfetch's site. We never take the application ourselves.

Is this posting real?

This role has been open
12 days
Farfetch's roles stay open a median of 44 days
Reposted
No
Salary listed
No
0% of Farfetch's roles list one
Ghost-job risk at Farfetch
low
0 stale, 4 reposted of 64 open
Hiring momentum
102 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Farfetch's own lever board since 2026-08-04. Full hiring picture for Farfetch.

About this role

As a Customer Service Advisor, you will provide exceptional support to existing and potential customers via phone and email. Your role involves ensuring high-level consumer service in pre and post-sale cases, collaborating with related areas to find the best solutions for service requests, and enhancing the customer experience through intelligent solutions and effective communication.

Our read on this posting2.4out of 5
benefits
1/5
freshness
4/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Farfetch as an employer.

What you need

  • Fluency in Portuguese
  • Experience in customer service
  • Strong communication skills
  • Ability to work in a team
  • Problem-solving skills

Worth weighing

  • No salary listed
  • Focus on customer service may limit exposure to other areas of the business

Summarised from Farfetch's posting. Read the full original.

Listed by Farfetch on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at Farfetch

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