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Extremenetworks

Director, Voice of the Customer Programs

Extremenetworks · North Carolina, United States

Posted about a month ago

or apply directly on Extremenetworks's site. We never take the application ourselves.

Is this posting real?

This role has been open
33 days
Extremenetworks's roles stay open a median of 42 days
Reposted
No
Salary listed
No
1% of Extremenetworks's roles list one
Ghost-job risk at Extremenetworks
low
0 stale, 1 reposted of 143 open
Hiring momentum
172 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Extremenetworks's own lever board since 2026-08-04. Full hiring picture for Extremenetworks.

About this role

As the Director of Voice of the Customer Programs, you will lead initiatives to capture and amplify customer insights, driving customer success to enhance growth. Your role involves collaborating with various departments to build programs that strengthen customer relationships and influence product and marketing strategies. You will also manage executive customer engagement and storytelling initiatives to highlight customer successes and advocacy.

Our read on this posting3.4out of 5
benefits
5/5
freshness
3/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Extremenetworks as an employer.

What you need

  • 15+ years of experience in customer advocacy, Voice of the Customer, customer marketing, communications, PR, or enterprise B2B marketing
  • Proven experience building executive customer relationships and scalable advocacy programs
  • Exceptional storytelling, writing, and communication skills
  • Experience developing customer content across video, digital, social channels
  • Understanding of Extreme's products, solutions, and enterprise technology landscape
  • Outstanding project management and organizational skills, with the ability to influence across a highly matrixed global organization

What you get

  • Medical, dental, and vision insurance
  • Flexible work schedules and work-from-home opportunities where role permits
  • Paid time off, including open time off in eligible markets and statutory leave in all markets
  • Paid holidays in accordance with local practice
  • Retirement savings programs, including 401(k) matching in the United States
  • Employee Stock Purchase Program, where eligible

Worth weighing

  • Compensation range provided is broad and may depend significantly on candidate experience and qualifications
  • Role requires collaboration across multiple departments, which may involve navigating complex organizational dynamics
  • No specific mention of the tools or technologies used in customer advocacy programs, which may affect the role's technical aspects

Summarised from Extremenetworks's posting. Read the full original.

Listed by Extremenetworks on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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