or apply directly on ESW's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 13 days ESW's roles stay open a median of 41 days
- Reposted
- No
- Salary listed
- Yes 40% of ESW's roles list one
- Ghost-job risk at ESW
- high 2 stale, 0 reposted of 5 open
- Hiring momentum
- 5 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from ESW's own greenhouse board since 2026-08-03. Full hiring picture for ESW.
About this role
The Senior Client Success Manager at ESW will be responsible for managing a portfolio of strategic enterprise clients, focusing on driving revenue growth, retention, and customer satisfaction. This role involves developing account strategies, leading business reviews, and acting as a trusted advisor to clients on ecommerce strategies. The manager will also analyze performance data, lead cross-functional initiatives, and mentor team members.
- benefits
- 2/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of ESW as an employer.
What you need
- 7+ years of relevant Customer Success Management experience
- Proven ability to build and manage strategic relationships with enterprise customers
- Strong commercial acumen and experience identifying growth opportunities
- Understanding of ecommerce operations and international logistics
- Technical proficiency with API-based integrations and ecommerce platforms
- Experience delivering executive-level business reviews
Nice to have
- Experience mentoring team members
- Active interest in AI adoption and operational efficiency
What you get
- Salary range of $105,000.00 to $135,000.00 annually + bonus + benefits
- Professional and personal development opportunities
- Focus on diversity, belonging, and inclusion
Worth weighing
- Remote role ideally based near Seattle, Washington
- No specific mention of work-life balance or flexible hours
- Salary range provided, but no details on bonuses or specific benefits
Summarised from ESW's posting. Read the full original.
Listed by ESW on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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