or apply directly on Esri's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 71 days Esri's roles stay open a median of 80 days
- Reposted
- No
- Salary listed
- No 0% of Esri's roles list one
- Ghost-job risk at Esri
- high 448 stale, 7 reposted of 453 open
- Hiring momentum
- 664 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-22
Measured from postings appearing on and disappearing from Esri's own greenhouse board since 2026-08-03. Full hiring picture for Esri.
About this role
As a Service Delivery Technician at Esri, you will be responsible for resolving technical issues both in person and remotely, managing service requests, and maintaining documentation within the service desk knowledge base. You will also troubleshoot and repair desktop technologies, assist with software testing, and coordinate the setup and delivery of computer-related equipment.
- benefits
- 3/5
- freshness
- 1/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Esri as an employer.
What you need
- 1+ years of relevant experience
- Experience with helpdesk and/or end user support
- Excellent communication and customer service skills
- Ability to troubleshoot and recommend solutions
- Ability to work effectively in a fast-paced team environment as well as independently
- Desktop/Laptop hardware and software support
Nice to have
- Bachelor's degree preferred
- Experience with Exchange, VPN, Active Directory, and Office Products
- A+ or similar certification
What you get
- Industry-leading health and welfare benefits including medical, dental, and vision
- Basic and supplemental life insurance for employees and their families
- 401(k) and profit-sharing programs
- Minimum accrual of 64 hours of vacation leave
- Twelve paid holidays throughout the calendar year
- Opportunities for personal and professional growth
Worth weighing
- No specific mention of the technology stack used
- Base salary range provided but may vary based on multiple factors
- Company emphasizes diversity and inclusion, which may appeal to candidates valuing these principles
Summarised from Esri's posting. Read the full original.
Listed by Esri on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.
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