or apply directly on Ernest 's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 42 days Ernest 's roles stay open a median of 81 days
- Reposted
- No
- Salary listed
- No 66% of Ernest 's roles list one
- Ghost-job risk at Ernest
- high 39 stale, 0 reposted of 41 open
- Hiring momentum
- 43 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-23
Measured from postings appearing on and disappearing from Ernest 's own greenhouse board since 2026-08-03. Full hiring picture for Ernest .
About this role
The Client Success Specialist at Ernest will manage a portfolio of client accounts, serving as their primary point of contact and decision-maker for day-to-day matters. This role involves building strong relationships with clients, understanding their needs, resolving issues, and collaborating with a Client Relationship Manager to ensure client satisfaction and business growth. The position requires independent judgment and the ability to prioritize competing demands effectively.
- benefits
- 1/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Ernest as an employer.
What you need
- College Degree required, or 7+ years of related experience in project management or high-volume sales account management
- Demonstrated ability to exercise sound, independent judgment and make business decisions with limited direct supervision
- Proven relationship-management skills with the ability to advise clients and act as a trusted business partner
- Excellent verbal and written communication skills with the ability to interact professionally and persuasively with clients and internal teams
- Strong analytical and organizational skills, with the ability to manage and prioritize a portfolio of competing account demands
- Proficiency with Microsoft Office, including Word, Excel, and SAP
What you get
- Salary range: 75k – 85k
Worth weighing
- Role involves significant independent decision-making, which may not suit all candidates
- No remote work option mentioned, as the position is onsite
- Company emphasizes a strong employee-first culture, which may appeal to candidates seeking a supportive work environment
Summarised from Ernest 's posting. Read the full original.
Listed by Ernest on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.
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