Ernest

Client Success Specialist

Ernest · Commerce, California, United States

Posted 6 days ago

or apply directly on Ernest 's site. We never take the application ourselves.

Is this posting real?

This role has been open
6 days
Ernest 's roles stay open a median of 45 days
Reposted
No
Salary listed
No
66% of Ernest 's roles list one
Ghost-job risk at Ernest
high
30 stale, 0 reposted of 41 open
Hiring momentum
43 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Ernest 's own greenhouse board since 2026-08-03. Full hiring picture for Ernest .

About this role

The Client Success Specialist at Ernest will manage a portfolio of client accounts, serving as their primary point of contact and decision-maker for day-to-day matters. This role involves building strong relationships with clients, understanding their needs, resolving issues, and collaborating with a Client Relationship Manager to ensure client satisfaction and business growth. The position requires independent judgment and the ability to prioritize competing demands effectively.

Our read on this posting2.8out of 5
benefits
1/5
freshness
5/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Ernest as an employer.

What you need

  • College Degree required, or 7+ years of related experience in project management or high-volume sales account management
  • Demonstrated ability to exercise sound, independent judgment and make business decisions with limited direct supervision
  • Proven relationship-management skills with the ability to advise clients and act as a trusted business partner
  • Excellent verbal and written communication skills with the ability to interact professionally and persuasively with clients and internal teams
  • Strong analytical and organizational skills, with the ability to manage and prioritize a portfolio of competing account demands
  • Proficiency with Microsoft Office, including Word, Excel, and SAP

What you get

  • Salary range: 75k – 85k

Worth weighing

  • Role involves significant independent decision-making, which may not suit all candidates
  • No remote work option mentioned, as the position is onsite
  • Company emphasizes a strong employee-first culture, which may appeal to candidates seeking a supportive work environment

Summarised from Ernest 's posting. Read the full original.

Listed by Ernest on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at Ernest

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