or apply directly on Eon's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 9 days Eon's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- Yes 10% of Eon's roles list one
- Ghost-job risk at Eon
- high 18 stale, 0 reposted of 29 open
- Hiring momentum
- 38 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Eon's own greenhouse board since 2026-08-03. Full hiring picture for Eon.
About this role
The IT Helpdesk Support Specialist at Eon will serve as the first point of contact for employees needing technical assistance, primarily in a macOS environment. Responsibilities include troubleshooting hardware and software issues, managing user identities and access, overseeing employee onboarding and offboarding, and maintaining IT documentation. The role emphasizes problem-solving, communication, and a customer-oriented approach in a fast-paced startup setting.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Eon as an employer.
What you need
- 1–3+ years of experience in IT helpdesk, desktop support, IT support, or a similar role
- Strong hands-on experience supporting and troubleshooting macOS environments
- Experience administering Google Workspace and Microsoft 365 / Entra ID
- Experience with Okta
- Experience working with a ticketing/helpdesk system such as Zendesk, Jira Service Management, Freshservice, or similar
- Solid understanding of networking fundamentals, including Wi-Fi, DNS, VPN, and DHCP
Nice to have
- Experience with an MDM platform such as Jamf, Kandji, or similar
- Basic scripting experience with Bash, Zsh, or other automation tools
- Experience supporting both macOS and Windows environments
- Experience working in a startup or rapidly scaling technology company
- Experience supporting security-related IT processes and access controls
What you get
- Equity Participation (RSUs!)
- 401K match
- Paid Parental Leave
- Generous benefits including medical, dental, and vision options
- Vibrant office with meals, happy hours, and employee events
- Home office setup and culture events for remote employees
Worth weighing
- No specific mention of remote work flexibility beyond home office setup
- Fast-paced startup environment may require adaptability to changing priorities
Summarised from Eon's posting. Read the full original.
Listed by Eon on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
More roles at Eon
- Account Executive — South FloridaSouth Florida
- CISOUS - Remote
- Executive AssociateNew York
- Senior Support EngineerUS - Remote
- Director, Strategic Technology PartnershipsBay Area, California
- Field Marketing ManagerNew York City, US
- Solutions Architect - East CoastUS