Contact Center Supervisor - Loan Processing (Hybrid)
Enova International · Chicago, IL
Posted 20 days ago · $51,000 to $57,000
or apply directly on Enova International's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 20 days Enova International's roles stay open a median of 43 days
- Reposted
- No
- Salary listed
- Yes 81% of Enova International's roles list one
- Ghost-job risk at Enova International
- high 18 stale, 0 reposted of 37 open
- Hiring momentum
- 62 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Enova International's own greenhouse board since 2026-08-03. Full hiring picture for Enova International.
About this role
The Contact Center Supervisor - Loan Processing will manage a team of representatives, focusing on training, mentoring, and ensuring high-quality customer experiences in a fast-paced environment. Responsibilities include monitoring performance metrics, conducting coaching sessions, and overseeing the onboarding of new hires. This role requires effective communication and the ability to handle pressure while driving team engagement and productivity.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Enova International as an employer.
What you need
- 3 years of leadership experience in related capacity
- Experience within the financial industry and/or loan operations
- Excellent written and verbal communication skills
- Ability to coach, train, and motivate employees and evaluate their performance
- Capable of remaining calm under pressure and navigating tense situations, especially during busy hours
What you get
- Health, dental, and vision insurance including mental health benefits
- 401(k) matching plus a roth option (U.S. Based employees only)
- PTO & paid holidays off
- Sabbatical program (for eligible roles)
- Summer hours (for eligible roles)
- Paid parental leave
Worth weighing
- No remote work on Tuesdays through Thursdays, in-office presence required
- Salary range provided but may vary based on qualifications and experience
Summarised from Enova International's posting. Read the full original.
Listed by Enova International on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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