Customer Success Manager DACH (f/m/d)
ecosio · Vienna, Vienna, Austria, Croatia, Paris, Paris, France, München, Bavaria, Germany, Budapest, Budapest, Hungary, Milano, Milan, Italy, Lisbon, Lisbon, Portugal, València, Valencia, Spain, London, England, United Kingdom
Posted 14 days ago
or apply directly on ecosio's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 14 days ecosio's roles stay open a median of 46 days
- Reposted
- No
- Salary listed
- No 0% of ecosio's roles list one
- Ghost-job risk at ecosio
- high 5 stale, 3 reposted of 9 open
- Hiring momentum
- 7 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-11-14
Measured from postings appearing on and disappearing from ecosio's own greenhouse board since 2026-08-03. Full hiring picture for ecosio.
About this role
As a Customer Success Manager at ecosio, you will be responsible for managing a portfolio of existing B2B clients, ensuring they derive maximum value from the company's EDI and e-invoicing solutions. Your role will involve developing long-term relationships, identifying upselling opportunities, and collaborating with an Account Manager to transition qualified leads. Additionally, you will handle customer feedback and escalations while executing sales campaigns in partnership with the marketing team.
- benefits
- 4/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of ecosio as an employer.
What you need
- experience in B2B SaaS sales
- German language skills on a native / C2 level
- fluent English skills
- experience working with a portfolio of existing customers
- experience with cross- and up-selling
Nice to have
- experience selling EDI / e-invoicing / ERP solutions
What you get
- remote-first culture
- flexible working hours
- annual personal development budget
- home office allowance
- regular events and trips
- workations of up to 90 days per year within the EU
Worth weighing
- no salary listed
- focus on existing customer relationships rather than new business development
- requires fluency in both German and English
Summarised from ecosio's posting. Read the full original.
Listed by ecosio on their greenhouse job board, last confirmed open on 2026-11-14. PitchMeAI is not the employer.
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