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EBANX

Technical Account Manager Specialist — Strategic Accounts (LATAM & Africa)

EBANX · Curitiba or São Paulo

Posted 19 days ago

or apply directly on EBANX's site. We never take the application ourselves.

Is this posting real?

This role has been open
19 days
EBANX's roles stay open a median of 45 days
Reposted
No
Salary listed
No
0% of EBANX's roles list one
Ghost-job risk at EBANX
high
20 stale, 0 reposted of 34 open
Hiring momentum
57 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from EBANX's own greenhouse board since 2026-08-03. Full hiring picture for EBANX.

About this role

As a Technical Account Manager Specialist at EBANX, you will be responsible for managing the technical performance of a portfolio of strategic accounts across Latin America and Africa. Your role involves investigating payment performance issues, analyzing data to provide actionable insights, collaborating with various teams to enhance payment flows, and mentoring junior team members. You'll also lead technical discussions and coordinate incident responses to ensure optimal service for global merchants.

Our read on this posting3.4out of 5
benefits
4/5
freshness
4/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of EBANX as an employer.

What you need

  • Strong experience in technical account management, solutions engineering, payments operations, or another client-facing technical role
  • A curious and investigative mindset, with the initiative to explore data and challenge assumptions
  • Good working knowledge of SQL and the ability to query and analyze large datasets with autonomy
  • Working knowledge of the payments ecosystem, including authorization flows, acquiring, issuing, 3DS, tokenization, chargebacks, settlement, REST APIs, and webhooks
  • Fluency in English and Portuguese
  • Ability to navigate effectively between technical and commercial audiences

Nice to have

  • Experience using Python for data analysis, including pandas or equivalent libraries
  • Fluency or professional proficiency in Spanish
  • Experience working with global merchants in industries such as streaming, marketplaces, gaming, travel, SaaS, or subscriptions
  • Exposure to card-network programs, including network tokens, Visa and Mastercard credential-on-file programs
  • Experience with local payment methods across Latin America or Africa

What you get

  • Performance Bonus: Annual bonus program based on company results
  • Meal Allowance: Monthly allowance to support your meals
  • EBANX Education: Financial assistance for undergraduate, graduate, and MBA programs
  • EBANX Skills: Dedicated budget for courses, certifications, and workshops
  • Language Classes: Language classes to support personal and professional development
  • Health & Well-being: Medical and dental plans with extensive coverage

Worth weighing

  • No salary listed
  • Role involves managing complex accounts and requires strong technical skills
  • Position requires fluency in both English and Portuguese, which may limit applicants
  • Experience with specific tools and technologies may be necessary for success

Summarised from EBANX's posting. Read the full original.

Listed by EBANX on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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