Patient Financial Counselor
Dreem Health · United States - Remote
Posted 14 days ago · $26.00 - $28.00
or apply directly on Dreem Health's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 14 days Dreem Health's roles stay open a median of 76 days
- Reposted
- No
- Salary listed
- Yes 75% of Dreem Health's roles list one
- Ghost-job risk at Dreem Health
- high 3 stale, 0 reposted of 4 open
- Hiring momentum
- 10 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-11-14
Measured from postings appearing on and disappearing from Dreem Health's own greenhouse board since 2026-08-03. Full hiring picture for Dreem Health.
About this role
As a Patient Financial Counselor at Dreem Health, you will manage the full billing cycle, addressing patient inquiries about account balances and insurance coverage, collecting payments, and setting up payment plans. You will also collaborate with other teams to resolve account issues, ensure compliance with HIPAA standards, and document interactions in the billing system, all while striving for continuous improvement in patient communications and processes.
- benefits
- 3/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Dreem Health as an employer.
What you need
- 5+ years of experience in medical billing and coding within a healthcare setting
- Experience in collections, including patient balance collections
- Exceptional verbal and written communication skills
- Strong problem-solving skills and the ability to research and resolve account issues independently
- Excellent organizational skills, with the ability to manage multiple accounts, deadlines, and follow-ups
- Comfort with technology, including billing and practice management systems, email, and spreadsheets
Nice to have
- Experience in Sleep Medicine and/or DME billing strongly preferred
- Experience in a customer service role, including handling sensitive or frustrated callers with patience and professionalism
- Spanish-speaking (bilingual English/Spanish) is a plus
What you get
- Comprehensive health benefits (medical, dental, vision)
- FREE One Medical membership
- 401(k) with company match
- 20 days PTO + 10 paid holidays + 80 hours paid sick leave
- Monthly phone and internet stipend
- Annual team offsite
Worth weighing
- No specific mention of remote work challenges or team dynamics in a virtual environment
- Compensation range is relatively narrow, which may limit negotiation flexibility
Summarised from Dreem Health's posting. Read the full original.
Listed by Dreem Health on their greenhouse job board, last confirmed open on 2026-11-14. PitchMeAI is not the employer.
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