or apply directly on Dragos's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 12 days Dragos's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of Dragos's roles list one
- Ghost-job risk at Dragos
- high 29 stale, 2 reposted of 56 open
- Hiring momentum
- 84 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Dragos's own greenhouse board since 2026-08-03. Full hiring picture for Dragos.
About this role
As a Senior Engineering Support Engineer at Dragos, you will act as a primary escalation point for complex customer issues, leading investigations and coordinating resolutions. Your role involves collaborating with engineering teams, maintaining application observability, and mentoring junior support staff. You will also participate in on-call rotations and contribute to documentation that aids in troubleshooting and incident management.
- benefits
- 2/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Dragos as an employer.
What you need
- 3+ years of experience in technical support engineering, site reliability engineering, or a closely related customer-facing engineering role
- Demonstrated experience troubleshooting complex distributed systems in production environments
- Strong Linux system administration skills
- Experience with containerized application environments (Kubernetes and/or Docker)
- Familiarity with observability platforms (Datadog or equivalent)
- Experience supporting Elasticsearch, PostgreSQL, or similar database platforms in a production environment
Nice to have
- Background in customer success, customer engineering, or professional services roles that required deep technical credibility alongside relationship management
What you get
- Salary: $130,000
- Competitive Equity Package
- Comprehensive Benefits Plan
Worth weighing
- No specific mention of remote work policies beyond being remote-first
- On-call rotation includes occasional weekend coverage
- Role may involve high-pressure situations due to SLA requirements
Summarised from Dragos's posting. Read the full original.
Listed by Dragos on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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