DoorDash ANZ

Merchant Experience Partner

DoorDash ANZ · Auckland, New Zealand

Posted about 3 months ago

or apply directly on DoorDash ANZ's site. We never take the application ourselves.

Is this posting real?

This role has been open
77 days
DoorDash ANZ's roles stay open a median of 77 days
Reposted
No
Salary listed
No
0% of DoorDash ANZ's roles list one
Ghost-job risk at DoorDash ANZ
high
33 stale, 1 reposted of 33 open
Hiring momentum
46 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-22

Measured from postings appearing on and disappearing from DoorDash ANZ's own greenhouse board since 2026-08-03. Full hiring picture for DoorDash ANZ.

About this role

The Merchant Experience Partner (MXP) role focuses on managing relationships with high-value merchants in various categories, ensuring proactive case resolution and operational improvements. The position involves building cross-functional relationships, managing a dedicated portfolio of merchants, and influencing new ways of working while balancing competing deadlines. The role requires a mix of merchant-facing interactions and data analysis, with an emphasis on problem-solving and initiative.

Our read on this posting2.0out of 5
benefits
1/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of DoorDash ANZ as an employer.

What you need

  • 2+ years’ experience in Account Management, Customer Success, or B2B Customer Support
  • Strong organizational skills and ability to multitask
  • Clear and empathetic communication skills
  • Experience working towards service levels and quality targets
  • Ability to manage a book of business
  • Curiosity and problem-solving mindset

Nice to have

  • Experience in food tech, hospitality, marketplaces, or SaaS

Worth weighing

  • Initial training requires full-time, in-office attendance before transitioning to a hybrid model
  • Role involves managing competing deadlines across a complex stakeholder group
  • Focus on proactive problem-solving rather than reactive support

Summarised from DoorDash ANZ's posting. Read the full original.

Listed by DoorDash ANZ on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.

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