Director, Patient Services Operations
Definium Therapeutics · Raleigh/Durham, North Carolina, United States
Posted 16 days ago · $180,000-$235,000
or apply directly on Definium Therapeutics's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 16 days Definium Therapeutics's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- Yes 90% of Definium Therapeutics's roles list one
- Ghost-job risk at Definium Therapeutics
- high 11 stale, 1 reposted of 20 open
- Hiring momentum
- 33 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Definium Therapeutics's own greenhouse board since 2026-08-03. Full hiring picture for Definium Therapeutics.
About this role
The Director of Patient Services Operations at Definium Therapeutics will lead the development and execution of a patient support strategy for the commercial launch of DT120. This role involves building and managing a team, creating operational infrastructure, ensuring compliance with regulatory standards, and driving a patient-centric culture. The director will collaborate with various internal and external teams to enhance patient engagement and operational efficiency.
- benefits
- 2/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Definium Therapeutics as an employer.
What you need
- Bachelor’s degree in Life Sciences, Marketing, Business, Communications, or related discipline; advanced degree preferred
- Minimum 10 years industry related experience required
- Minimum 5 years Patient Services Operations Leadership experience required
- Significant understanding of PS compliance and legal guidelines required
- Significant Experience with REMS strategies, compliance, and support offerings required
- Launch experience in the U.S. pharmaceutical market required
Nice to have
- Experience with Patient Services CRM & Phone systems preferred
- Experience in CNS / psychiatry, specialty pharmaceutical, or complex treatment categories preferred
- Skilled in cross-functional collaboration; intellectually curious, solutions-oriented, and effective at communicating and socializing strategic recommendations
- Ability to synthesize complex clinical, market, and customer data into actionable strategies
- Strong presentation skills and ability to influence senior, cross-functional, and agency stakeholders
What you get
- 100% paid health benefits including Medical, Dental and Vision for you and your dependents
- 401(k) program with company match and vesting after the turn of the first month after your start date
- Flexible time off
- Generous parental leave and some fun fringe perks!
Worth weighing
- No specific salary details provided beyond the range of $180,000-$235,000; compensation may vary based on several factors.
- The role requires a significant amount of cross-functional collaboration, which may involve navigating complex organizational dynamics.
Summarised from Definium Therapeutics's posting. Read the full original.
Listed by Definium Therapeutics on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.