Databricks

Sr. Engineering Manager - Customer Experience Intelligence (CXI)

Databricks · Mountain View, California; San Francisco, California

Posted about 2 months ago

or apply directly on Databricks's site. We never take the application ourselves.

Is this posting real?

This role has been open
66 days
Databricks's roles stay open a median of 66 days
Reposted
No
Salary listed
No
0% of Databricks's roles list one
Ghost-job risk at Databricks
high
741 stale, 25 reposted of 879 open
Hiring momentum
1112 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-08

Measured from postings appearing on and disappearing from Databricks's own greenhouse board since 2026-08-03. Full hiring picture for Databricks.

About this role

As the Senior Engineering Manager for Customer Experience Intelligence (CXI) at Databricks, you will lead the development of AI-native systems to automate enterprise workflows, starting with Databricks Support. Your role involves architecting and delivering intelligent systems that integrate AI agents and human inputs to enhance business processes across multiple domains. You will also drive the technical vision, manage engineering teams, and ensure high-quality standards in software development.

Our read on this posting2.0out of 5
benefits
1/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Databricks as an employer.

What you need

  • BS or higher degree in Computer Science or a related field
  • 10+ years of experience building and operating machine learning systems and products in high-volume, customer-facing environments
  • 5+ years of experience leading product-oriented software engineering teams
  • Experience leading teams focused on improving ML/AI systems
  • Strong exposure to language modeling technologies
  • Excellent written and verbal communication skills

Worth weighing

  • No specific benefits listed in the posting
  • Salary range provided but actual compensation may vary based on multiple factors
  • Role involves significant responsibility and ambiguity, which may appeal to candidates looking for a challenging environment

Summarised from Databricks's posting. Read the full original.

Listed by Databricks on their greenhouse job board, last confirmed open on 2026-10-08. PitchMeAI is not the employer.

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