or apply directly on Coveo's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 21 days Coveo's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of Coveo's roles list one
- Ghost-job risk at Coveo
- high 30 stale, 4 reposted of 59 open
- Hiring momentum
- 84 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Coveo's own greenhouse board since 2026-08-03. Full hiring picture for Coveo.
About this role
As the Director of Customer Marketing at Coveo, you will lead the strategy to enhance customer engagement and drive growth through effective marketing initiatives. This role involves defining customer marketing strategies across the lifecycle, building programs for customer adoption and expansion, and creating meaningful connections through various engagement methods. You will also oversee customer communications and collaborate with multiple teams to ensure a cohesive marketing approach.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Coveo as an employer.
What you need
- Experience leading business-to-business customer, lifecycle, or retention marketing within an enterprise software or software-as-a-service organization
- Meaningful ownership of adoption, renewal, expansion, and advocacy
- Track record of building customer programs from the ground up, including voice of the customer initiatives
- Strong experience developing adoption and customer health programs alongside renewal and expansion strategies
- Ability to influence across functions and seniority levels, translating customer insights into clear priorities
Nice to have
- Experience building a customer marketing function or strategy from an early stage
- Ability to transform fragmented customer signals into actionable insights
- Experience coaching account teams and executives for effective customer engagement
- Comfort with testing, learning, and iterating quickly
Worth weighing
- No salary listed
- Role involves shaping a new customer marketing function rather than inheriting an existing one
- Requires collaboration across multiple departments which may involve navigating complex organizational dynamics
Summarised from Coveo's posting. Read the full original.
Listed by Coveo on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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