Coveo

Director, Customer Marketing

Coveo · Canada

Posted 21 days ago

or apply directly on Coveo's site. We never take the application ourselves.

Is this posting real?

This role has been open
21 days
Coveo's roles stay open a median of 45 days
Reposted
No
Salary listed
No
0% of Coveo's roles list one
Ghost-job risk at Coveo
high
30 stale, 4 reposted of 59 open
Hiring momentum
84 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Coveo's own greenhouse board since 2026-08-03. Full hiring picture for Coveo.

About this role

As the Director of Customer Marketing at Coveo, you will shape and own the customer marketing strategy to enhance engagement, adoption, and advocacy throughout the customer lifecycle. You will work closely with various teams to create programs that increase product awareness and facilitate customer connections through diverse initiatives. Additionally, you will lead the development of customer communications and orchestrate cohesive marketing efforts across the organization.

Our read on this posting2.6out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Coveo as an employer.

What you need

  • Experience leading business-to-business customer, lifecycle, or retention marketing within an enterprise software or software-as-a-service organization
  • Meaningful ownership of adoption, renewal, expansion, and advocacy
  • A track record of building customer programs from the ground up
  • Strong experience developing adoption and customer health programs alongside renewal and expansion strategies
  • Ability to influence across functions and seniority levels, translating customer insights into clear priorities

Nice to have

  • Experience building a customer marketing function or strategy from an early stage
  • Ability to transform fragmented customer signals into actionable insights
  • Experience coaching account teams and executives for customer engagement
  • Comfort with testing, learning, and iterating quickly

Worth weighing

  • No specific salary or benefits listed
  • Role involves significant cross-functional collaboration and influence
  • Focus on building new programs may require navigating ambiguity

Summarised from Coveo's posting. Read the full original.

Listed by Coveo on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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