Sr. Manager, Business Analysis(Customer Centric Planning)
Coupang · Taipei, Taiwan
Posted about 3 months ago
or apply directly on Coupang's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 80 days Coupang's roles stay open a median of 80 days
- Reposted
- No
- Salary listed
- No 1% of Coupang's roles list one
- Ghost-job risk at Coupang
- high 683 stale, 14 reposted of 717 open
- Hiring momentum
- 1065 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-22
Measured from postings appearing on and disappearing from Coupang's own greenhouse board since 2026-08-03. Full hiring picture for Coupang.
About this role
The Sr. Manager, Business Analysis will lead the Customer-Centric Planning team's analytics function, focusing on customer insights and strategic analytics. This role involves defining the analytics roadmap, managing a team of analysts, and collaborating with executive leadership to enhance customer experience and identify growth opportunities. The position requires both strategic leadership and technical expertise to guide the team in executing complex data methodologies.
- benefits
- 1/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Coupang as an employer.
What you need
- 6+ years of experience in business analysis, data analytics, or business intelligence
- 2+ years of direct people management or substantial matrix management experience
- Proven track record of building analytics roadmaps and leading cross-functional strategic initiatives
- Hands-on proficiency in SQL and advanced analytics tools
- Strong experience designing executive visualization dashboards (e.g., Power BI, Tableau)
- Excellent written and verbal English communication skills
Nice to have
- Experience leading analytics in large-scale e-commerce operations, marketplace ecosystems, or rapid-growth tech environments
- Strong background in diverse customer experience management, process optimization, and growth marketing analytics
Worth weighing
- Role involves significant leadership and strategic responsibilities, which may require navigating ambiguity
- No specific salary or benefits information provided
- Focus on customer-centric planning may require adaptability to changing business needs
Summarised from Coupang's posting. Read the full original.
Listed by Coupang on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.
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