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Coupang

Senior Specialist, Workforce Planning & Optimization(Hub Operations)

Coupang · Taipei, Taiwan

Posted 10 days ago

or apply directly on Coupang's site. We never take the application ourselves.

Is this posting real?

This role has been open
10 days
Coupang's roles stay open a median of 46 days
Reposted
No
Salary listed
No
1% of Coupang's roles list one
Ghost-job risk at Coupang
high
365 stale, 14 reposted of 717 open
Hiring momentum
1065 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-18

Measured from postings appearing on and disappearing from Coupang's own greenhouse board since 2026-08-03. Full hiring picture for Coupang.

About this role

As a Senior Specialist in Workforce Planning & Optimization at Coupang, you will be responsible for strategic labor and capacity planning for HUB sortation facilities. Your day-to-day tasks will include modeling demand forecasts, optimizing labor costs, managing staffing agencies, and building analytics dashboards to support operational excellence and cost efficiency.

Our read on this posting2.6out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Coupang as an employer.

What you need

  • 4+ years of hands-on experience in workforce planning, labor modeling, or capacity planning within high-volume logistics or fulfillment centers
  • Advanced proficiency in quantitative data analysis and visualization (e.g., SQL, Excel, Tableau, or Power BI)
  • Proven capability in labor cost management, Cost Per Hour (CPH) optimization, shift rostering, and modeling temporary labor incentive/wage structures
  • Experience managing temporary staffing agency relationships and collaborating with cross-functional operational teams and HR/Talent Acquisition
  • Strong numerical acuity to model variance in demand forecasts, show-up rates, and attrition in high-tempo operational environments
  • Basic English proficiency, especially speaking

Nice to have

  • Direct experience in co-located fulfillment center environments within express delivery, parcel logistics, or e-commerce
  • Working knowledge of Python or R for predictive forecasting and advanced data structures
  • Track record of designing and executing temp worker engagement strategies or shift stability programs
  • Experience working in a fast-paced, matrixed global technology or e-commerce enterprise; conversational proficiency in Korean is a plus

Worth weighing

  • No salary listed
  • The role involves significant collaboration with external staffing agencies and internal teams, which may require strong interpersonal skills
  • The job posting may close early if all openings are filled, indicating a potentially competitive hiring process

Summarised from Coupang's posting. Read the full original.

Listed by Coupang on their greenhouse job board, last confirmed open on 2026-09-18. PitchMeAI is not the employer.

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