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Coupang

Global Security Operations Center Specialist

Coupang · Taoyuan, Taiwan

Posted 13 days ago

or apply directly on Coupang's site. We never take the application ourselves.

Is this posting real?

This role has been open
13 days
Coupang's roles stay open a median of 46 days
Reposted
No
Salary listed
No
1% of Coupang's roles list one
Ghost-job risk at Coupang
high
365 stale, 14 reposted of 717 open
Hiring momentum
1065 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-18

Measured from postings appearing on and disappearing from Coupang's own greenhouse board since 2026-08-03. Full hiring picture for Coupang.

About this role

The Global Security Operations Center Specialist at Coupang is responsible for monitoring operational incidents, conducting preliminary risk assessments, and escalating significant events according to established SOPs and timelines. The role involves close collaboration with the Korean GSOC team to ensure the accuracy and completeness of incident information in English, as well as maintaining traceable records and participating in operational improvement activities.

Our read on this posting2.4out of 5
benefits
1/5
freshness
4/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Coupang as an employer.

What you need

  • Ability to monitor incidents and assess severity and operational risk based on clear thresholds.
  • Ability to read and follow SOPs, checklists, workflows, and escalation matrices.
  • Ability to communicate incident information in English with the Korean GSOC team, including asking clarifying questions and correcting errors.
  • Ability to create clear, accurate, and traceable incident records, distinguishing facts from assumptions.
  • Ability to review report quality and identify missing, inconsistent, contradictory, and unverifiable statements.
  • Ability to analyze operational processes and identify gaps, rework, risk control points, or opportunities for documentation improvement.

Nice to have

  • Entry-level work experience or about 2-3 years of verifiable work, internship, project, or operational responsibility experience.
  • Experience using SOPs, checklists, workflows, duty logs, audit documents, quality reports, or operational handover documents.
  • Experience in customer service operations, IT service desks, network operations centers, facility operations, emergency response, or other procedure-driven environments performing incident classification or escalation.
  • Experience executing work handovers, operational updates, or incident information synchronization in multinational, cross-time-zone, or cross-functional teams.
  • Experience checking the completeness, accuracy, and consistency of customer cases, work orders, data quality, or operational reports.

Worth weighing

  • No salary listed.
  • Role requires close collaboration with a team based in Korea, which may involve time zone challenges.
  • The position involves a 24/7 shift schedule, which may not suit all candidates.

Summarised from Coupang's posting. Read the full original.

Listed by Coupang on their greenhouse job board, last confirmed open on 2026-09-18. PitchMeAI is not the employer.

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