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Coupang

[쿠팡] 로켓배송 CS 고객지원 담당자 (정규직,신입가능)

Coupang · Seoul, South Korea

Posted about 2 months ago

or apply directly on Coupang's site. We never take the application ourselves.

Is this posting real?

This role has been open
45 days
Coupang's roles stay open a median of 55 days
Reposted
No
Salary listed
No
1% of Coupang's roles list one
Ghost-job risk at Coupang
high
439 stale, 14 reposted of 717 open
Hiring momentum
1065 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-27

Measured from postings appearing on and disappearing from Coupang's own greenhouse board since 2026-08-03. Full hiring picture for Coupang.

About this role

The role involves providing exceptional customer support for Coupang's Rocket Delivery service. Responsibilities include analyzing customer issues, collaborating with business teams to improve processes, and establishing customer service policies to enhance the overall customer experience.

Our read on this posting1.8out of 5
benefits
1/5
freshness
1/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Coupang as an employer.

What you need

  • Responsibility and attention to detail in solving customer issues
  • Ability to gather and organize information accurately
  • Strong communication skills for collaboration with related departments
  • Basic proficiency in Excel for task execution
  • Ability to prioritize tasks and perform diligently

Nice to have

  • Experience in customer support (CX) or operations-related roles
  • Experience in data organization and report writing
  • Experience in using various systems for information retrieval or analysis
  • Experience in solving and improving issues from a customer perspective

Worth weighing

  • No salary details provided
  • The role requires in-office work for the first four weeks, followed by a hybrid model
  • Probation period of 12 weeks may be extended based on performance

Summarised from Coupang's posting. Read the full original.

Listed by Coupang on their greenhouse job board, last confirmed open on 2026-09-27. PitchMeAI is not the employer.

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