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Coupang

[쿠팡] 시니어 운영 프로세스 개선 분석가 (Catalog Ops Improvement)

Coupang · Seoul, South Korea

Posted about 2 months ago

or apply directly on Coupang's site. We never take the application ourselves.

Is this posting real?

This role has been open
55 days
Coupang's roles stay open a median of 55 days
Reposted
No
Salary listed
No
1% of Coupang's roles list one
Ghost-job risk at Coupang
high
439 stale, 14 reposted of 717 open
Hiring momentum
1065 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-27

Measured from postings appearing on and disappearing from Coupang's own greenhouse board since 2026-08-03. Full hiring picture for Coupang.

About this role

The Senior Operations Process Improvement Analyst at Coupang will focus on enhancing the accuracy of catalog operations and improving catalog quality. This role involves analyzing operational data to identify errors and performance gaps, leading improvements across SOPs, training, and tools, and collaborating with various teams to establish efficient processes and systems. A/B testing will be utilized to validate improvements and enhance operational quality.

Our read on this posting2.0out of 5
benefits
1/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Coupang as an employer.

What you need

  • Experience in operations, quality, or process improvement-related roles
  • Ability to identify problems and analyze root causes based on data
  • Skill in organizing processes and clearly documenting them (SOPs, etc.)
  • Ability to collaborate effectively with various teams (operations, training, systems, etc.) and mediate opinions
  • Familiarity with a structured approach to problem-solving and solution development
  • Proficiency in English communication

Nice to have

  • Experience in efficiency improvement projects (Lean, Six Sigma, etc.)
  • Experience in operational tasks, labeling work, or content classification
  • Experience in conducting A/B testing (experimental design and result analysis)
  • Experience in planning training content or change management
  • Experience using Quality Management Systems (QMS) or issue/defect management tools

Worth weighing

  • No salary information provided
  • The role involves significant collaboration across teams, which may require strong interpersonal skills
  • The job description emphasizes a data-driven approach, which may require advanced analytical skills
  • The position is full-time with a 12-week probation period, which may be extended based on business needs

Summarised from Coupang's posting. Read the full original.

Listed by Coupang on their greenhouse job board, last confirmed open on 2026-09-27. PitchMeAI is not the employer.

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