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Coupang Internal

UX/CX Researcher [L6-1]

Coupang Internal · Seoul, South Korea

Posted about 2 months ago

or apply directly on Coupang Internal's site. We never take the application ourselves.

Is this posting real?

This role has been open
66 days
Coupang Internal's roles stay open a median of 64 days
Reposted
No
Salary listed
No
0% of Coupang Internal's roles list one
Ghost-job risk at Coupang Internal
high
321 stale, 8 reposted of 468 open
Hiring momentum
741 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-08

Measured from postings appearing on and disappearing from Coupang Internal's own greenhouse board since 2026-08-03. Full hiring picture for Coupang Internal.

About this role

The UX/CX Researcher at Coupang is responsible for leading research projects that enhance customer experience by analyzing user behavior and identifying pain points. This role involves collaborating closely with business and product teams to develop UX strategies and improve existing products and services based on research insights. The researcher will also design and execute various user research methods to inform product development and business strategies.

Our read on this posting2.0out of 5
benefits
1/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Coupang Internal as an employer.

What you need

  • 8+ years of relevant experience in CX/UX Research, Market Research, consumer analysis, Usability Testing, or strategic analysis
  • Experience in UX planning and strategy
  • Proven ability to design and execute various user research methods (UT, Survey, Interview)
  • Strong analytical skills to derive insights from data
  • Effective communication skills to collaborate with diverse teams
  • Ability to plan efficient research within limited time/resources

Nice to have

  • Degree or knowledge in cognitive psychology, HCI, or related UX fields
  • Experience in e-commerce services
  • Rich knowledge or experience in mobile service projects
  • Experience in professional research, survey, or design consulting firms

Worth weighing

  • No salary or specific benefits listed
  • Role may involve working under tight deadlines and limited resources
  • Position may require adaptation to changes in job scope based on candidate experience

Summarised from Coupang Internal's posting. Read the full original.

Listed by Coupang Internal on their greenhouse job board, last confirmed open on 2026-10-08. PitchMeAI is not the employer.

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