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Constant Contact

Deskside Technician - onsite in Waltham, MA

Constant Contact · Waltham, MA and Boston, MA

Posted 12 days ago

or apply directly on Constant Contact's site. We never take the application ourselves.

Is this posting real?

This role has been open
12 days
Constant Contact's roles stay open a median of 21 days
Reposted
No
Salary listed
No
21% of Constant Contact's roles list one
Ghost-job risk at Constant Contact
high
5 stale, 0 reposted of 14 open
Hiring momentum
19 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Constant Contact's own greenhouse board since 2026-08-03. Full hiring picture for Constant Contact.

About this role

As a Deskside Technician at Constant Contact, you will provide essential IT support to employees, focusing on resolving technical issues and ensuring productivity. Your daily tasks will include managing service requests, troubleshooting hardware and software problems, coordinating audio-visual setups for meetings, and maintaining user accounts and device lifecycles. This role requires a strong customer service orientation and the ability to work independently in a fast-paced environment.

Our read on this posting2.8out of 5
benefits
2/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Constant Contact as an employer.

What you need

  • 2+ years of experience providing deskside or end-user support in a corporate environment
  • Associate’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience
  • Proven ability in PC and Mac configuration and troubleshooting
  • Experience with Endpoint Management/MDM platforms
  • Strong analytical and troubleshooting skills
  • Excellent interpersonal and communication skills

Nice to have

  • Applicable certifications such as CompTIA A+, Network+, or Microsoft certifications
  • Familiarity with an IT ServiceDesk incident management tool (e.g., ServiceNow, Jira Service Management)
  • Basic understanding of end-user network connectivity and security principles
  • Experience with IT asset management (ITAM)

What you get

  • Generous paid time off policy
  • Competitive benefits package that supports health and well-being
  • Opportunities for professional development and career growth
  • Diversity and inclusion programs

Worth weighing

  • Onsite role 5 days a week with occasional travel to Boston office
  • Salary range provided but may vary based on experience and location
  • No specific mention of remote work options despite hybrid model stated

Summarised from Constant Contact's posting. Read the full original.

Listed by Constant Contact on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at Constant Contact

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