or apply directly on Cloudflare's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 16 days Cloudflare's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 28% of Cloudflare's roles list one
- Ghost-job risk at Cloudflare
- low 0 stale, 12 reposted of 342 open
- Hiring momentum
- 494 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Cloudflare's own greenhouse board since 2026-08-03. Full hiring picture for Cloudflare.
About this role
As a Technical Support Engineer at Cloudflare, you will engage directly with customers to resolve technical issues through various communication channels. Your role involves collaborating with senior engineers, tracking support requests, and providing feedback on products based on customer interactions. Additionally, you'll have opportunities to enhance your technical skills and explore different roles within the company while contributing to the improvement of Cloudflare's offerings.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Cloudflare as an employer.
What you need
- 3-5 years of experience in a technical Customer Support role, preferably with large enterprise customers
- Excellent written and verbal communication skills
- Strong understanding of how the Internet works at OSI Model layers 3, 4, and 7
- Strong understanding of DNS, SSL/TLS, and HTTP(S) protocols
- General understanding of HTTP reverse proxying, caching, and load balancing
- Experience using Linux and associated command line tools, including curl, dig, traceroute, openssl, git, etc.
Nice to have
- Prior experience with the Cloudflare platform for personal projects/websites
- Experience troubleshooting network connectivity issues, BGP routing, and GRE tunnels
- Experience configuring network or application firewalls
- Degrees or certifications in Computer Science, Information Technology, and related fields
- Fluency in Mandarin, Spanish, and/or Portuguese
Worth weighing
- Hybrid work model requires in-office presence twice a week
- Full-time schedule is Tuesday-Saturday with a firm start time of 11:00 AM Central Time
- Role involves direct customer interaction which may be challenging
- Position may require access to information protected under U.S. export control laws
Summarised from Cloudflare's posting. Read the full original.
Listed by Cloudflare on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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