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Clari + Salesloft

Senior Customer Success Manager

Clari + Salesloft · United States, Remote

Posted about 2 months ago

or apply directly on Clari + Salesloft's site. We never take the application ourselves.

Is this posting real?

This role has been open
70 days
Clari + Salesloft's roles stay open a median of 80 days
Reposted
No
Salary listed
No
0% of Clari + Salesloft's roles list one
Ghost-job risk at Clari + Salesloft
high
35 stale, 0 reposted of 36 open
Hiring momentum
49 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-22

Measured from postings appearing on and disappearing from Clari + Salesloft's own greenhouse board since 2026-08-03. Full hiring picture for Clari + Salesloft.

About this role

As a Senior Customer Success Manager at Salesloft, you will proactively manage a defined book of business to ensure customer retention, adoption, and revenue expansion. Your role involves analyzing product usage data and AI health signals to identify risks and opportunities, conducting strategic business reviews with customer executives, and advocating for customer needs within the company. You will be expected to translate platform capabilities into measurable business outcomes, ensuring customers derive real value from the Predictive Revenue System.

Our read on this posting2.2out of 5
benefits
1/5
freshness
1/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Clari + Salesloft as an employer.

What you need

  • Proven track record in a Customer Success, Account Management, or post-sale role at a B2B SaaS company, with direct ownership of retention and expansion outcomes.
  • Demonstrated ability to manage a book of business and consistently meet or exceed retention and net revenue expansion targets.
  • Comfort working with product usage data and customer health signals to prioritize action and drive decisions.
  • Strong executive presence — the ability to run business reviews and build trusted relationships with senior customer stakeholders.
  • Excellent communication skills, both written and verbal, with the ability to translate platform capability into business outcomes a customer's leadership will value.

Nice to have

  • Experience with a sales engagement, revenue intelligence, or revenue operations platform — Salesloft, Clari, Gong, Outreach, or adjacent tools.
  • Familiarity using AI-driven customer health scoring, engagement analytics, or predictive churn signals to manage a book of business.
  • Experience partnering closely with Account Management on expansion in a shared-account model.

Worth weighing

  • No specific benefits listed in the posting, only a link to the benefits page.
  • The role emphasizes proactive management and ownership, which may require a high level of initiative and self-motivation.
  • The compensation range is provided but may vary based on individual factors, which could lead to uncertainty in expected salary.

Summarised from Clari + Salesloft's posting. Read the full original.

Listed by Clari + Salesloft on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.

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