or apply directly on Clari + Salesloft's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 15 days Clari + Salesloft's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of Clari + Salesloft's roles list one
- Ghost-job risk at Clari + Salesloft
- high 19 stale, 0 reposted of 36 open
- Hiring momentum
- 49 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Clari + Salesloft's own greenhouse board since 2026-08-03. Full hiring picture for Clari + Salesloft.
About this role
The Customer Success Manager at Salesloft will focus on driving retention, adoption, and value for a large customer base using a tech-touch model. Daily responsibilities include designing digital campaigns, analyzing customer health data, and providing strategic guidance while also managing escalations and high-value interactions. The role emphasizes using AI and automation to efficiently engage with customers and improve their experience with the Predictive Revenue System.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Clari + Salesloft as an employer.
What you need
- Experience in a Customer Success, account management, or post-sale role at a B2B SaaS company.
- Comfort working with customer data and health signals to prioritize action across a large book of business.
- Strong organizational and time management skills, with the ability to manage many customers and programs simultaneously.
- Analytical mindset — ability to evaluate data, monitor KPIs, and identify behavioral trends to prioritize at-risk customers and take action.
- Excellent written and verbal communication skills, with the ability to engage customers efficiently at scale — including creating engaging email campaigns, training materials, and executive-level presentations.
- Proven ability to build strong cross-functional relationships.
Nice to have
- Experience delivering a scaled, tech-touch, or one-to-many customer success model.
- Familiarity using AI-driven customer health scoring, engagement analytics, or automation to manage a large book.
- Experience with a sales engagement, revenue intelligence, or revenue operations platform — Salesloft, Clari, Gong, Outreach, or adjacent tools.
- Experience with Salesforce CRM; familiarity with Gainsight, Pendo, or Tableau is a plus.
- Bachelor's degree — preferred, not required.
Worth weighing
- Role involves managing a large volume of customers, which may limit personal relationship-building opportunities.
- Focus on using AI and automation may not suit candidates preferring traditional customer success methods.
- No specific salary or benefits information provided in the posting.
Summarised from Clari + Salesloft's posting. Read the full original.
Listed by Clari + Salesloft on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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