or apply directly on CircleCI's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 5 days CircleCI's roles stay open a median of 10 days
- Reposted
- No
- Salary listed
- No 0% of CircleCI's roles list one
- Ghost-job risk at CircleCI
- moderate 4 stale, 0 reposted of 14 open
- Hiring momentum
- 18 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from CircleCI's own greenhouse board since 2026-08-03. Full hiring picture for CircleCI.
About this role
The Digital Customer Success Program Manager at CircleCI will be responsible for designing and evolving scalable digital programs that enhance customer experience and drive feature adoption. This role involves technical content development, program optimization, and cross-functional collaboration to improve customer engagement and conversion from monthly to annual plans. The manager will also serve as a technical escalation point and leverage data-driven insights to enhance customer success initiatives.
- benefits
- 1/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of CircleCI as an employer.
What you need
- 3+ years in Customer Success, Project Management, Developer Relations, or Technical Account Management at a developer-tools or DevOps company
- Hands-on experience with CI/CD pipelines
- Proven expertise in designing and leading digital customer programs
- Experience with CS platforms such as Vitally, Gainsight, Totango, or ChurnZero
- Comfortable building reports and dashboards and analyzing engagement funnels
- Excellent written communication skills
Nice to have
- Experience with CircleCI specifically
- Background in product-led growth motions or M2M-to-annual conversion
- Familiarity with HubSpot or Snowflake
- Experience with AI/ML-driven customer outreach
- Video production skills for technical walkthroughs
What you get
- Base pay range of $84,500 — $105,500 USD
- Reasonable accommodations for individuals with disabilities
Worth weighing
- No specific mention of remote work options or flexibility in work hours
- The role requires a deep technical understanding of CI/CD and DevOps, which may limit candidates without this background
- The job involves significant cross-functional collaboration, which may require strong interpersonal skills
Summarised from CircleCI's posting. Read the full original.
Listed by CircleCI on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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